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Terms & Conditions

When purchasing on Bycdesign.dk you automatically accept the terms and conditions stipulated below.
We recommend that you read the terms through carefully before purchasing.

Payment

We accept the following debit and credit cards: APPLEPAY, VISA, MasterCard, PAYPALL.
We don’t charge any fees for credit card payments. You can choose to pay either with your credit card or via a PayPal account.
All prices are stated in Euro and includes 25% VAT.

Purchase

In order to purchase items at bycdesign.dk you must fill in your personal information and payment information.
Once your order has been placed you will receive an auto-generated order confirmation via email.
When your purchase has been accepted and the item is registered in our stock, you will receive a shipping confirmation.

Return Policy 

We have 14 days refund – but it is excluding shipping costs for the return. The items must be returned unused and in the same condition as they were upon receipt, in the same original packaging. Note that the right of withdrawal is annulled if you use or damage the product.

5 working days processing time for returned item for the money is on the customer’s account

Delivery

We ship to wherever you are, but for faster and easier delivery we suggest that you use a business address for delivery.
The delivery guidelines below are approximations and not a guarantee of delivery within the stated time:

Denmark

2-3 working days

Europe

6 – 9 working days

Rest of the world

10 – 14 working days

Studio

Bycdesign studio
Designer Carsten Nielsen
Bispensgade 34
Aalborg Denmark

Cvr: 38004220